-->

Quality Standards in Healthcare Interpreting: A Crucial Opportunity for Improving Language Access Now

Loading Events
Quality Standards in Healthcare Interpreting

Quality Standards in Healthcare Interpreting: A Crucial Opportunity for Improving Language Access Now

 
  Online
Free
Free

Slator and GLOBO invite you to a pivotal webinar titled Quality Standards in Healthcare Interpreting: A Crucial Opportunity for Improving Language Access Now on June 17th at 10 am EDT / 7 am PDT / 4 PM CEST.

Expert panelists representing medical providers, interpreting service companies, interpreting trainers, and interpreting quality standard organizations will discuss transformative opportunities for language access in the context of current healthcare interpreting standards, continuous changes in healthcare systems and practice, increasing demand for interpreting services, and growing technology impact on every aspect of the LEP patient journey. How can we make it all better?

Quality Standards in Healthcare Interpreting: A Crucial Opportunity for Improving Language Access Now

Quality Standards in Healthcare Interpreting: A Crucial Opportunity for Improving Language Access Now

Register Now

Why Attend?
Hear first hand how top stakeholders answer the above and other important questions about the way healthcare interpreting quality standards might evolve to improve language access.

Key Discussion Areas:

  • Quality assurance in healthcare interpreting: current standards and certification programs.
  • Limitations of current standards, including available language pairs, lack of specialized certification and other standards or recommended practice.
  • The need to develop standards for AI-enabled language access that align with business needs, existing interpreting quality standards, and patient safety.
  • What buyers of healthcare interpreting services should expect with regards to current standards, training and certification for things like ethics, protocol, and professional behavior.

This Webinar is Ideal for:

  • Interpreting Services Managers at hospitals and Language Service Providers
  • Language Access Managers at public and non-profit agencies
  • Healthcare Interpreter Trainers

Speakers:

Dipak Patel GLOBO

Dipak Patel, CEO, GLOBO

Dipak Patel is CEO of GLOBO, a patient communications company that provides organizations with the ability to communicate with limited English proficiency (LEP) and Deaf and hard of hearing patients in any language, 24/7, through a single platform. Prior to joining GLOBO, Patel spent 20-plus years in leadership roles at multiple healthcare companies, including payers, hospital systems, and physician practices, as well as pharmaceutical and healthcare technology suppliers. A child of immigrants, he understands the significance of eliminating language barriers to improve healthcare equity. Patel earned a bachelor of science degree in mechanical engineering from Johns Hopkins University.

Patricia McMahill OSF HealthCare
Patricia McMahill, Manager – Assistive Services, OSF HealthCare

Patty is an accomplished leader in the hospital and healthcare industry, excelling in Performance Improvement, Program Management, Cross-functional Team Leadership, and Patient Experience/Physician Relations. She is dedicated to enhancing patient communication and experiences by advocating for access to language and disability resources. With a Master’s degree in Healthcare Administration, she reinforces her expertise with a solid educational background in Clinical Laboratory Science/Medical Technology.

Johanna Parker Stanford Health Care
Johanna Parker, Interpreter, Interpreter Trainer, and Vice-chair of the Certification Commission for Healthcare Interpreters

Johanna is an experienced and skilled professional in the areas of conference and medical interpreting. She holds an M.A. from The Middlebury Institute of International Studies at Monterey (MIIS), is a Federally Certified Court Interpreter, Certified Healthcare Interpreter, and a contract seminar interpreter with the U.S. Department of State. She is also an interpreter trainer providing continuing education for medical, legal, and conference interpreters on a wide variety of topics related to medical interpreting and interpreter skill building. Additionally she teaches at the Middlebury Institute of International Studies at Monterey and is the Lead Interpreter for Education and Training at Stanford Health Care. Johanna is the Vice-Chair of the Certification Commission for Healthcare Interpreters.

Christina Cordero The Joint Commission

Christina Cordero, Ph.D., MPH, Senior Project Director, Healthcare Standards Development, Division of Healthcare Quality Evaluation and Improvement, The Joint Commission

Christina Cordero is a Senior Project Director, Healthcare Standards Development in the Division of Healthcare Quality Evaluation and Improvement at The Joint Commission. Dr. Cordero leads standards development projects for new accreditation and certification requirements and survey processes across multiple settings and programs. She serves as a subject matter expert for several topics, including health care equity, antibiotic stewardship, and telehealth. Prior to joining The Joint Commission, she conducted basic science and public health research at Northwestern University’s Feinberg School of Medicine.
Dr. Cordero earned her doctorate in Immunology and Microbial Pathogenesis and her Master of Public Health degree from Northwestern University, Chicago, IL.

Florian Faes, Managing Director, Slator
Discussion Moderator: Florian Faes, Managing Director, Slator

Florian is the Managing Director of Slator and host of the SlatorPod podcast. Based in Zurich, Florian Faes spent almost a decade in Asia before launching Slator in 2015. Slator is the most up-to-date source of news and analysis covering language services and technology and works as a distributed team based in Asia, Europe, and the US.

Quality Standards in Healthcare Interpreting: A Crucial Opportunity for Improving Language Access Now

Quality Standards in Healthcare Interpreting: A Crucial Opportunity for Improving Language Access Now

Register Now
Free
SHARE
0
    0
    Your Cart
    Your cart is empty