Slator Interpreting Services and Technology Report

Interpreting and Tech Report Image

The interpreting market is changing, more rapidly now than at any time in the past. New trends and drivers — from the rise of remote interpreting platforms and the global shift to online business events to the increase in virtual healthcare — are converging to create a dynamic market with myriad opportunities for interpreting providers of all sizes.

The 60-page Slator Interpreting Services and Technology Report provides a 360-degree view of the growing and transforming interpreting market. We examine interpreting from multiple angles to build a complete picture of the interpreting space, uncovering the people, businesses, products, and services that are shaping its growth.

In the report, Slator sizes the global interpreting market in 2022, using a top-down approach that cross-references Slator’s Language Services Provider Index (LSPI) data.

An A-to-Z of interpreting provides an easy-to-read guide to the many variations in interpreting types and settings — from businesses, healthcare, institutional conferences, public service, and legal settings, to media, diplomatic, tourism, settings, and many more.

The Use Cases for Business Interpreting table summarizes new use cases and cross-selling opportunities that have arisen from remote interpreting technology. We identify seven ways that remote interpreting can add value to businesses, both within organizations and in interactions with clients and the public.

Send us an email or connect via chat if you prefer to purchase the report via invoice.

An Interpreting by Geography chapter explains the main differences between the US, European, and Asia-Pacific interpreting markets, outlining key drivers and buyer types from public sector and private industry.

A chapter on modes covers consecutive vs. simultaneous interpreting, alongside whispered, sight, and relay interpreting. In the Interpreting as a Profession chapter, we explain the difference between professional, dual-role, and ad-hoc interpreters, and consider key facets of the interpreting profession — from employment status and location to pricing models and potential health impacts.

We turn a spotlight onto the US Healthcare Interpreting space, demystifying market dynamics and explaining the role of key players — from healthcare providers to private health insurers to government. We shed light on how funds flow through the hybrid US healthcare system, and provide valuable insights from leading interpreting providers on interpreting buyer characteristics and decision-making.

A chapter on onsite vs. remote interpreting unpacks over-the-phone (OPI), video remote (VRI), and remote simultaneous interpreting (RSI). We outline the various RSI configurations that are possible for on-site, online, and hybrid events, and explain the role of interpreter hubs as well as integrations and partnerships.

The report describes the competitive landscape of interpreting providers, analyzing the proportion of language service providers (LSPs) that offer interpreting services, and sharing some interpreting maturity indicators. The new era of on-demand interpreting is also examined, in contrast with scheduled interpreting services.

The report further illuminates the broad trends and technology advancements that are shaping the interpreting landscape, with an analysis of RSI and media interpreting in the context of video localization. In addition, we examine the potential of speech-to-speech translation and multilingual live captioning to impact the market.

Finally, an interpreting infographic provides a one-page snapshot of the many different types of interpreting, with an overview of interpreting services and technology, to give readers a clear and comprehensive picture of the interpreting market at a glance.

Table of Contents

Executive Summary5
Market Size7
Interpreting by Mode8
Consecutive Interpreting
Simultaneous Interpreting
Chuchotage / Whispered Interpreting
Sight Interpreting
Relay Interpreting
Interpreting by Setting / Type11
Types of Interpreting16
Interpreting as a Profession26
Professional / Qualified interpreters
Dual-Role Interpreters
Ad-hoc Interpreters
Interpreter Role and Working Conditions
On-site / In-person vs. Remote Interpreting31
Over-the-Phone Interpreting
Video Remote Interpreting (VRI)
Remote Simultaneous Interpreting (RSI)
Remote Interpreting Technology Providers
Integrations and Partnerships With Tech
Interpreting by Geography and Buyer38
United States Interpreting Market
European Interpreting Market
Asia-Pacific Interpreting Market
Interpreting by Services Provider42
Interpreting as Video Localization44
Interpreting for US Healthcare46
A Hybrid Healthcare System
Providing US Healthcare Interpreting
US Healthcare Buyer Insights
Competitive Landscape
Interpreting and Frontier Tech54
Live Translated Captioning
Infographic: 360° Interpreting Overview56
Appendix: List of ISO Standards for Interpreting57

How to Use This Report

Slator’s easy-to-digest Interpreting Services and Technology Report offers the very latest industry and data analysis, providing language service providers and end clients the confidence to make informed and time critical decisions. It is a cost-effective, credible resource for busy professionals.