Head of Marketing and Communications

TAUS Overview
TAUS is a think tank and resource center for the global translation industries. We develop communities through a program of events and online user groups and by sharing knowledge, metrics, and data that help all stakeholders in the translation industry develop a better service.

The shared knowledge helps TAUS members decide on effective localization strategies. Shared metrics support more efficient processes and the normalization of quality evaluation. Shared data leads to improved translation automation.

TAUS develops APIs that give members access to services like DQF, the Quality Dashboard, and the TAUS Data Cloud through their own translation platforms and tools. TAUS metrics and data are already built into most of the major translation technologies.

The Role
The Head of Marketing and Communications at TAUS is responsible for developing and implementing an effective marketing plan. The team at TAUS is (still) small, but the broad reach of the TAUS brand and the scope of the TAUS services make the role of the marketing lead very interesting and challenging.

Main Tasks

  • Develop and implement a marketing plan for the TAUS brand, products, plugins and APIs
  • Manage the development roadmap for the website
  • Identify new trends and opportunities in marketing
  • Ensure that the infrastructure supporting all marketing functions is in place and appropriate processes and responsibilities exist across TAUS to manage the marketing activities effectively and efficiently
  • Establish solid co-marketing agreements with technology partners
  • Manage relationships and create new programs for influencers, representatives, and ambassadors
  • Provide effective support to the commercial areas of TAUS both in terms of communication and lead generation
  • Identify the business KPIs for TAUS and manage the regular business reporting
  • Lead, manage and motivate the small TAUS marketing team, ensuring that there are the right skills and competencies in the right roles to deliver on the marketing plan
  • Manage press releases and public relations

Experience

  • MA degree in Marketing, Communication, Business Development or other relevant areas
  • 7-10 years experience
  • Excellent written and oral communication skills (English)
  • Taking ownership and driving results, being goal-oriented
  • Commercial and strategic thinker with vision, leadership, passion, and demonstrable communication and decision-making skills
  • High level of experience in marketing communications with demonstrated success, preferably in the B2B sector
  • Solid knowledge of the localization industry (markets and players)
  • In-depth experience of negotiating with and managing third parties
  • Strong relationship management skills

The job is a full-time position and will be performed in the Amsterdam office of TAUS on the Keizersgracht 74.

The Head of Marketing and Communications reports to the Director of TAUS and manages a small team, consisting of a TAUS front-end engineer, who is assigned full-time to the TAUS web site, and a TAUS Content Marketing Manager (this is a new position that is also vacant at the moment).