HOUSTON, TX – April 20th, 2021. – MasterWord Services Inc. are delighted to announce Jeannette Stewart as their new Vice President of Operations, an exciting addition to their growing team of industry experts.
With a wealth of experience and knowledge in people management and the implementation and deployment of state-of-the-art content technology, Jeannette is leading MasterWord’s transformation of operations. Whilst continuing to support customers globally, Jeannette’s focus will be on innovative initiatives in data services for artificial intelligence and scaling human efforts for machine learning. Such services include automated speech recognition, search, location, image and video annotations.
Prior to joining the MasterWord team, Jeannette was the CEO of CommuniCare, a woman-owned, life-sciences, language services provider with offices in London, Paris, Athens, Budapest, and Los Angeles. She has been involved in high-profile projects such as the Genome Project and prototyping the online unified submission process for the European Medicine Agency.
Jeannette is also the founder and president of the non-profit volunteer community, Translation Commons, with a global vision of enabling global communications for all. Since its inception in 2014, the organization has set out to build bridges within the international language industry. Its projects include promoting global literacy, digitizing minority and indigenous languages, and assisting to build associations in countries such as Zambia where translators are sparsely located. Translation Commons evangelizes the use of open source technologies. It is also active in promoting online safety, particularly for children, and battling against human trafficking.
Jeannette has established a relationship with UNESCO in organizing its forthcoming International Decade of Indigenous Languages. She heads a volunteer group of distinguished language and technical professionals who have created the Language Digitization Initiative, which is enabling minority and unrepresented languages and their users to participate in the opportunities arising from a globally-networked world.
A name well-known in the field of language education, Jeannette has worked as a guest lecturer and visiting scholar for several top universities around the world and has written numerous long-form articles that have been adopted by universities as study material. She is a well-known personality who leaves her mark wherever she goes, inspiring many along the way. Jeannette is a renowned mentor, especially to newly graduated linguists. She also introduced and curated Community Tracks for conferences around the world and created several community workshops.
On her appointment, Jeannette shared, “MasterWord has a strong culture of commitment to excellence stemming from inspiring leadership and forward-thinking goals. I am very excited to be part of such a progressive and innovative company and especially one that has a track record of social responsibility in areas that are very dear to my heart, like Indigenous communities, Language Rights and Human Trafficking.”
MasterWord Services, Inc., now in its 27th year, is ranked in the Top 20 largest language service providers in North America by the market research firm, Common Sense Advisory. A top-quality provider of industry-specific language solutions, the company works with more than 300 clients in Fortune 500 companies. These include energy and engineering, healthcare, government, insurance and non-profit organizations with requirements in more than 250 languages and across four continents. MasterWord’s strength lies in understanding its clients’ unique challenges and tailoring custom solutions for success. The company delivers a broad spectrum of solutions and offers one of the industry’s quickest response times with 24-hour-a-day, 7-day-per-week availability.
Present technology combined with a proven level of sophistication in processes and methodologies support constant advancement in MasterWord’s mission to connect people across languages and cultures globally. MasterWord continually enhances customer experience through technology and the implementation of automated features in its client portal. Recently they introduced remote interpreting delivered through 16 popular video platforms such as Microsoft Teams, Cisco Webex and Zoom. This enables them to address vital needs for multilingual communication during the current COVID-19 crisis.
Founder and President Ludmila Golovine added, “With Jeannette’s fresh perspectives and action plans, we hope to conquer new avenues and perfect our existing strategies and offerings in a way to provide optimum satisfaction to our clients and vendors”.