Uberization of Translation by Jonckers

WordsOnline Cloud Based Platform Explained…

Just over a year ago, Jonckers announced the launch of its unique Cloud based management platform WordsOnline. The concept evolved from working in partnership with eCommerce customers, processing over 30 million words each month. Jonckers knew that faster time to market is key for sectors such as retail to get products and messages to their audience. They needed to keep up with this demand and build on their speedy solutions.

Jonckers identified that when dealing with higher volumes, the traditional batch and project methodology for processing translation was not as effective. Waiting weeks for large volume deliveries, arranging thousands of files to allocate to multiple linguists and keeping trackers up to date was taking its toll! Quality Assurance checks were also risking on time deliveries – the allocated batches to linguists were simply too large and timescales too long to manage QA within the timeframes.

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It was clear a paradigm shift was needed. Jonckers conclusion: to develop a technology powered continuous delivery solution.

What is WordsOnline?

It’s a state of the art, cloud based TMS (Translation Management System) accommodating both the traditional localization workflow (project based) and the continuous delivery model.

What is a continuous delivery model?

It is a model without handoffs or handbacks. Through API, WordsOnline can sync with the customers’ system and downloads the content to be translated into the Jonckers powered database. That content is then split into small set of strings (defined on a case per case basis), made immediately available to edit and translate online. It is based on the Uber business model of fast, efficient supply and demand.
Jonckers’ resourcing team ensures premium resource capacity to guarantee content is continuously processed.

What type of content does WordsOnline process?

The purpose of the WordsOnline platform is fast-turnaround. The content processed so far by this impressive system is mostly large scale documentation, product descriptions, MT training material. However, the platform has been designed to process and deliver on all file and content types. Its non-discriminate programming has been developed specifically to be adaptable to any volume, language, time-frame and file format.

What are the key advantages of using WordsOnline?

• Faster turn-around time – Jonckers are able to process massive amounts of data that after translation will be pushed to review and back to the customer, in a continuous cycle.

• Price – WordsOnline applies TM, then Jonckers’ NMT engine or the customer’s engine if preferred. The volumes processed allow a more attractive and cost effective price point.

• Control –Project Managers can monitor the volume of words being processed, translated, reviewed and pushed back to the customer’s system. There are several other features which also allow rating of resource and analytics for a comprehensive overview of every job.

What are the key features of WordsOnline?

WordOnline linguist database interface includes a ratings platform so clients can monitor the delivery and quality of resources:

The live Dashboard interface allows clients to follow the progress of the content, performance of the MT engine, stats etc…

In short, the process is completely ‘Uberized’, Jonckers is making translation as simple as upload your files… track the progress… receive final translation delivery! Its as simple as that.