Remote simultaneous interpreting (RSI) platforms have, in recent years, transformed the way simultaneous interpreting services are delivered. The 2023 ALC Industry Survey, produced in collaboration with Slator, probed the extent to which RSI is currently reshaping the traditional interpreting landscape.
The survey found that more than three-quarters of simultaneous interpreting providers broadly agree that RSI platforms should be seen as direct competitors to interpreting service providers, with close to 40% strongly agreeing.
Moreover, RSI appears to remain a high-growth niche, with 57% of respondents — primarily US-based language service providers — agreeing that RSI demand is steadily increasing.
Over the last few years, the boundary between interpreting technology and interpreting service delivery has become blurred. Many leading RSI platforms facilitate access to interpreters via crowdsourcing models or via partnerships with interpreting service providers.
The direct integration of such RSI platforms with online meeting tools (e.g., Zoom) and other client platforms has also put RSI platforms in a strong position to deliver interpreting solutions to the enterprise.
A number of RSI companies, such as KUDO and Interprefy, have also moved quickly to broaden their offering beyond interpreting; instead, such companies provide a diverse range of options for enabling multilingual events and meetings, including live automated captions and AI-enabled speech-to-speech translation.
On the potential impact of AI-enabled speech-to-speech translation, ALC survey respondents were split. Half agreed that AI speech translation will disrupt conference interpreting demand within the next few years, while the remaining half said they do not foresee disruption in this timeframe.
Slator ran the 2023 ALC Industry Survey from August to September 2023, surveying LSPs in the US and globally to produce an in-depth 130-page report analyzing key language industry topics — from growth and business strategies, technology, and supply chains, to pricing, salaries, and recruitment.
Slator’s language industry intelligence enables owners, operators, investors, and buyers to make better business decisions and execute their strategy. Schedule a discovery call with Slator’s Research and Advisory service today.
2023 ALC Industry Report
Table of Contents
|Summary of Findings||5|
|Profile of Survey Respondents||7|
|Domestic vs. International Spending||19|
|M&A and Funding||29|
|Sign Language Interpreting||51|
|Growth and Profitability||54|
|Rates for Translation Services||61|
|Rates for Interpreting Services||69|
|Rates for Sign Language Interpreting||73|
|Rates for Language Training||73|
|Rates for Language Testing||74|
|TMS and CAT Tools||75|
|Language Testing Platforms||77|
|Language Training Platforms||78|
|Integrations and Connectors||80|
|Buy vs. Build||83|
|Supply Chain and Personnel||85|
|Workforce Demand and Supply||86|
|Managing Independent Contractors||96|
|The Future of Jobs||99|
|Sales and Marketing||101|
|Standards and Accreditations||104|
|KPIs and Metrics||108|
|Global Events and Macroeconomic Factors||11|
|Regulations and Legislation||117|
|Data Privacy and Cybersecurity||121|
|AI and Large Language Models||124|