The giant court interpretation contract from the UK’s Ministry of Justice has for the first time reached 98% fulfillment from its new vendor, thebigword. With a 5% decrease in service requests, thebigword managed to slightly push its previous quarter’s 97% fulfillment rate to the required 98% in Q2 2017. Continue reading
Taking into consideration Australia’s changing linguistic profile, the Judicial Council on Cultural Diversity (JCCD) has published new standards for working with professional interpreters in courts and tribunals in the administration of justice. Continue reading
Swedish language service provider Semantix appoints Patrik Attemark as CEO, taking the reins from Anders Uddfors, who has led the company since 2010. Continue reading
Stepes is taking its mobile mobile translation model to interpretation with the new Book A Translator feature, combining modern location based services with its pool of 100,000 translators to provide on-site and face-to-face interpretation services in major cities around the world. Continue reading
Fresh from securing a USD 21m language services contract with the US Department of Justice, SOS International LLC (SOSi) has appointed a former Army man and Booz Allen executive as its first Chief Operating Officer. Continue reading
Not even a solid performance in the core translation business was able to offset a near wipe-out in the conference services division, as revenues slid more than 6% to JPY 2.42bn (USD 22.1m) for the quarter. Continue reading
The police force in Catalonia, Spain will benefit from the government’s new EUR 5.6m investment in translation and interpretation services for non-official languages of the autonomous region. Continue reading
Australia is implementing a major overhaul of its decades old accreditation system for professional translators and interpreters. The industry is now weighing in on the pros and cons of the proposed new certification model that would take effect in January 2018. Continue reading
The National Labor Relations Board has issued a complaint against interpretation services provider SOS International (SOSi). SOSi may be required to reclassify hundreds of interpreters supporting a large government contract from freelance to employee-status nationwide. Continue reading
Court rejects challenge brought by interpreter advocacy group against change in how interpreters are reimbursed by government. Interpreter representatives say ruling not all bad as it, at least, clarifies the reimbursement process. Continue reading
The UK’s Ministry of Justice (MoJ) releases details about the giant interpretation and translation contract awarded to thebigword, Clarion, and The Language Shop. Learning from past failure, the MoJ steps up monitoring and sends out mystery shoppers. Continue reading
Hong Kong’s Democratic Party questions if the government is doing enough to provide language access for the territory’s ethnic minorities. Government recommends individual departments look for outside vendors if existing arrangements are not enough. Continue reading
After a five-year legal battle, Los Angeles finally bites the bullet and signs off on more free language services for litigants with limited English proficiency. Chief federal law enforcement officer of seven California counties vows greater access to judicial system for LEP individuals. Continue reading
The European Asylum Support Office opened a request for proposal worth EUR 63.5m for interpretation, interpretation equipment, and so-called cultural mediation. Four-year contract requires on-the-ground presence across much of Southern and Eastern Europe. Continue reading
Paris-based call center behemoth Teleperformance buys US over-the-phone interpreter LanguageLine. Price tag of USD 1.5bn makes the transaction, by far, the largest in the language service industry to date. Continue reading
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