US Census Data: Need for Translators and Interpreters Remains a Constant
With some 68 million out of the total US population of 333 million speaking a language other than English at home in the US, language access remains a clear, pressing need.
LEP
New Jersey Expands Language Access Legislation to Include 15 Languages
New Jersey’s Bill S2459 expands language access legislation to include 15 languages, becoming the largest, state-sponsored language services program in the United States.
US Attorney General Urges Federal Agencies to Improve Language Access Rights
US Attorney General Merrick B. Garland issues an emphatic call to action for federal agencies to review and improve language access practices and policies.
US Justice Department Resolves Lack of Language Access Investigation in Courts
US Department of Justice works with North Carolina Courts to remedy lack of access to language services for court users of limited English proficiency.
New York Expands Services Immediately for Limited English Proficiency Residents
New York Governor, Kathy Hochul, makes good on commitment to expand and improve equal access for residents of limited English proficiency (LEP) via new state agency.
Slator Pro Guide: Finding Growth in Adjacent Services
Pro Guide for LSPs to identify growth opportunities in adjacent services. Profiles 15 adjacent services, analyzing barriers to entry, risks, and synergies.
US Health Agency Set to Mandate Machine Translation Post-Editing for ‘Critical Text’
Proposed rule to Affordable Care Act outlines how machine translation output may be used in healthcare settings, including review by qualified human translator. But how is “qualified” defined?
New Proposed Rule on Section 1557 May Expand Language Access in US Healthcare
US Department of Health and Human Services reinstates certain provisions, addresses use of machine translation, and may make language access reimbursable under Medicaid.
New UK Immigration Guidelines Address ‘Electronic Translation Devices’
While intended primarily for informal interactions, new UK immigration guidelines suggest exceptional cases where staff might use a translation device instead of on-site or telephone interpreting.
UK National Health Service Spends 40 Times More on Interpreting Than Translation
Study by language service provider, Inbox Translation, finds 27% increase in UK spend on healthcare translation and interpreting since 2015, driven mainly by British Sign Language.
Language Access Improves Covid-19 Patient Outcomes at Massachusetts Hospital
Study of 10,000 Covid-19 patients shows limited English proficiency correlates with worse outcomes during first wave of pandemic; trend disrupted by more interpreting, translation.
New Research Reveals Language Barriers in UK Justice System
Research into UK Justice System sheds light on barriers that speakers of English as a second language (ESL) face in accessing justice and rehabilitation.
How ULG Transitioned to Outcome-Driven Language Solutions
CEO Nic McMahon illustrates how ULG evolved to help clients achieve their end-goals — such as translating 8,000 medical claims monthly.
US Congress Releases Cost Estimate for Mortgage Language Access Bill
US Congress may soon require federal agencies and private-sector mortgage servicers to provide translation and interpretation in 12 languages to the tune of USD 0.5m annually.
Smartling’s USD 160m Mega-Round, Avantpage CEO on Serving LEP Populations
Unpacking Smartling’s USD 160-million mega-round. Plus, Luis Miguel, CEO of Avantpage Translations, joins SlatorPod to talk about the LSP’s immigrant-driven mission.
Kaiser Permanente Reveals How Limited English Proficiency Impacts Telemedicine
Study on patients seeking primary care during Covid-19 reveals interesting data points around uptake of video remote and over the phone interpretation among LEP patients in the US.
Okay, So How Long Until Someone Sues Their Attorney for Using Machine Translation?
American Bar Association’s formal opinion on language access requires attorneys to arrange for language services needed by clients — unless the cost becomes “too expensive.”
AMN Reports Stellar Q3 2021 for Remote Interpreting Provider Stratus Video
As AMN Healthcare celebrates 20th anniversary of its IPO, AMN Language Services (a.k.a. Stratus) contributes to record revenue for Technology & Workforce Solutions segment.
Google Translate a ‘Useful Tool’ But Inadequate for Soliciting Consent, US Court
US Court rules that Google Translate, although useful for basic communication, is inadequate in getting consent during a warrantless search.
Stratus Rebranded to AMN Language Services after ‘Outstanding’ Q1 2021
AMN Healthcare reports record revenues, including USD 41m from Stratus, now AMN Language Services. Remote interpreters may start using Synzi platform, acquired in April 2021.
Google Translate Not Ready for Use in Medical Emergencies But Improving Fast — Study
Study published in peer-reviewed medical journal says Google Translate, despite achieving high accuracy in two languages, is still not ready for use in emergencies.
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