Morningside Translations, the fastest growing LSP in North America, today announced that it achieved a Net Promoter Score (NPS) of +60 on its 2017 client satisfaction survey. The high score is considered between “excellent” and “world class” and is 2.5 times the average for business-to-business service companies. Continue reading
Former LanguageLine CEO and Chairman Dennis Dracup joins the board of New York-based Morningside Translations as Chairman. The appointment marks a significant win for the Morningside’s new co-CEOs Tom Klein and Roland Lessard. Continue reading
Who got hired, who stepped down, who moved over to the next challenge and why? Here’s a roundup of senior appointments and career moves of top executives in the language services industry in 2017. Continue reading
New York-based Morningside Translations was sold to a group led by new co-CEOs Tom Klein and Roland Lessard. The duo discusses what attracted them to the language industry, how they intend to grow the business, and why they are in this for the long haul. Continue reading
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