2019 has been an eventful year for Tarjama, the leading provider for content creation and translation services in the MENA region, as they conclude the year by upgrading their capabilities to offer a complete digital experience to language services seekers.
To accommodate the business needs of clients anywhere and anytime, Tarjama’s team has been working on providing clients with a technology-driven, automated and accelerated user-experience. Clients can now request translation, content creation and transcription services faster and easier, with flexible turnaround times and at competitive rates.
Thanks to the newly developed platform, clients can now get instant quotes, order, manage and pay for their content requests online. The whole process is seamless, allowing customers to request translation and language projects and upload files directly to the platform within minutes. The platform also provides clients with an online dashboard where they can fully monitor the progress of their requests in one place. Overall, Tarjama’s new digital and automated process is designed to enhance the client’s user journey and save their time.
The platform also offers its users a more optimized experience. Upon placing any request, users can specify their preferred delivery time, depending on whether they have a ‘rushed’, ‘accelerated’ or ‘flexible’ schedule. Users are also guaranteed a personalized experience thanks to the newly introduced chatbot service, which gives users the option to chat with an interactive bot or schedule a meeting with one of Tarjama’s account managers. The platform now focuses on optimizing the user experience by engaging customers and building sustainable relationships with them.
With a focus on AI and machine-learning, Tarjama.com now features a new service-line on the website called “AI Services”, dedicated to providing customers with a number of data creation tools and solutions for their businesses.
Tarjama will also launch a content-rich “Blog” section, to which clients can subscribe and receive the latest updates and stories on industry-related topics such as Translation, Language Technology, Content Creation along with other relevant topics.
Overall, the fully-fledged digitized process aims to deliver fast content, brighter ideas and bigger success for all businesses wherever they operate around the world.
Access the new platform here: www.tarjama.com